BOOKING PROCESS
PAYMENT METHOD
PERSONAL INFORMATION
LOGIN
REGISTRATION
PARTNER CODE
PAYMENT METHOD
Make your payment by clicking on any of the options on the tab. Once you've done that, enter the remaining information and click the "Next" button to complete your reservation.
CARD INFORMATION
Make your payment by clicking on any of the options in the PayPal tab. Once you've done that, enter the remaining information and click the "Next" button to complete your reservation.
Click the "Pay with Google Pay" button, select your card, and wait for the reservation to be completed.
Click the "Pay with Apple Pay" button, select your card, and wait for the reservation to be completed.
TRANSFER INFORMATION
You have selected the payment method in bolivars. Lidotel Hotel Boutique will send you an email with the information you need to complete the payment process and finalize your online reservation.
MOBILE PAYMENT INFORMATION
You have selected the option to pay in bolivars via mobile payment. Please make your payment using the following details, and then fill in the information to complete your reservation.
PHONE NUMBER: 04242515529 / TAX ID: J304948352 / BANK: MERCANTIL
TASA BCV: VES 0
BOOKING TOTAL: VES 0
LOYALTY PROGRAM POINTS
DISPONIBLES: -
CATEGORY: -
ALIADO LOYALTY BUSINESS
You must present this credit card and your ID card or passport at the front desk to check in.
Terms and Conditions
Once the online reservation is made, Diamond Stay will charge your credit card directly for both the total amount indicated by the system and the number of nights you specified; this charge will appear on your bank statement as “Luxury Hotel Venezuela”; once the payment you have agreed to make to the bank is authorized, the system will generate the invoice and the reservation confirmation number, which will be automatically sent to you via email to the address you provided. If you have any questions regarding the payment method for your reservation, please contact Diamond Stay via email at: billing@diamondstay.com
At check-in, you must present: your ID or passport, and the credit card used to book the trip. If the credit cardholder is not present, you must provide a copy of their ID or passport, along with a signed authorization form from the cardholder.
If you wish to modify or cancel your reservation, please contact us at +58 212-2121157 / WhatsApp +58 424-2515529 or via email at reservas@lidotel.com.ve, where our staff will assist you with availability and any other information you may need. If you wish to cancel your reservation without penalty, you must do so at least 24 hours prior to the check-in date; otherwise, the hotel is authorized to charge for the first night as a no-show. If the reservation was made during high season, the hotel reserves the right to charge the full amount for the entire stay, without exception.
Reservations are non-transferable at all hotels in the Lidotel chain; once a reservation has been made, it cannot be transferred to another hotel in the chain.
